All items will be sent by a track and trace service via our courier provider within New Zealand. Delivery time with New Zealand is 2-3 working days (rural deliveries may take longer). All orders are usually shipped within 24 hours; after this time we cannot stop delivery. Orders received on weekends or Public Holidays are shipped the next business day.
Please ensure you supply us with your full and correct address details as we are not liable for delivery to an incorrect address. Should you enter the wrong address, Adashiko is not obliged to re-send the order to the correct address at our expense.
For purchases outside of New Zealand, Adashiko is not responsible for taxes, customs charges, duties, and restrictions that vary from country to country and result from the importation of certain products. Standard post outside of New Zealand in not tracked and Adashiko take no responsibility for a parcel being misplaced or not delivered. Option of courier to Australia is via trace and trace.