Terms & Conditions

The following terms and conditions (“Terms and Conditions”) document governs the use of Adashiko Online Service (the Service) including shopping and participation in promotions run by Adashiko.

By visiting and/or using our site you acknowledge that you agree to be bound by these Terms and Conditions and comply with all applicable laws and regulations. If you do not accept to be bound by these Terms and Conditions please do not use this site.

If you have any questions about our Terms and Conditions, please phone us on 0800 450 888 or email info@adashiko.com

Purchasing from adashiko.com

Adashiko online shopping gives customers convenient, quick, easy, and secure shopping.

Products displayed on the site’s shopping areas can be purchased using a secure online credit card transaction facility. Customers can be confident that all of their details are protected by the latest security mechanisms and are used only for purposes of the transaction fulfillment.

Adashiko does not hold onto cardholder information.

Unless otherwise stated, all prices quoted on our site are in New Zealand dollars (NZD) and include freight and GST. International orders incur a variable freight charge (advertised at the time of the transaction), depending on the destination. Prices are subject to change without notice at the discretion of Adashiko.

Credit card transactions are processed in New Zealand. Some banks may charge an overseas transaction fee and/or foreign currency exchange fee for purchases outside of New Zealand.

Security E-Commerce
Our website is a secure shopping environment.

We use the secure Shopify Payment Gateway for online credit card transactions. Shopify processes online credit card transactions securely for thousands of merchants globally, providing a safe and secure online payment service.

  • Payments are processed in real-time.
  • We don’t have access to your full card number, this credit card payment is secured by Shopify.
  • Shopify has bank grade security and all transactions details are stored in their PCI-DSS compliant date centre.
  • Shopify Payment Software is certified with over 200 banks globally.

Shopify uses a variety of technologies and procedures to help protect personal information from unauthorized access, use or disclosure. When Shopify transmits sensitive information (such as credit cards numbers), Shopify protects it through the use of encryption, such as the Secure Socket Layer (SSL) protocol. To read more, go to their website.


All content on this site, including text, images etc, are the property of Collagen New Zealand (2015) Limited and are protected by copyright law. No part of portion of this site may be copied, sold or used in any manner without the prior written consent of Collagen New Zealand Limited.

All contents and information published on our website is for general information purposes only. The information is not intended to be relied on in any way as a full consultation with a qualified health professional in relation to diagnosis, prevention or treatment of any medical disorders/conditions. The entire contents of this website are based on the opinions of Collagen New Zealand Limited and nothing stated on our website should be deemed as medical advice.

We have taken extreme care in the information we have published on the site, however we are not responsible for any liability for loss or damage experienced as a direct or indirect result of any reliance on any contents published on our website.

Policy Changes
Any changes to this policy will be posted here