Returns & Exchanges
| Returns & Exchanges
We take every effort to ensure the quality of our products and to make sure your order arrives in perfect condition. Should you experience a problem with your order, please email us at info@adashiko.com, and we will resolve any issues.
Satisfaction Guarantee
Our goal is to provide you with the highest quality products possible. If you are not completely satisfied with your purchase, return it within 30 days of the original order date, and we will happily exchange your item or give you a refund.
Money-back Guarantee
Adashiko offers a full 30-day money back refund guarantee. If, within 30 days you are not completely satisfied with your purchase, then please return the product with your proof of purchase for a refund.
If your return falls outside of our 30 day Satisfaction and Money-back Guarantee unfortunately we can not offer a refund on your order.
If your return is within the 30 days please complete and submit the Returns Form below and one of our team will be in contact.
Refunds will only be issued once the product has been received back at ADASHIKO and can take between 3 - 5 working days to appear on your bank / credit card statement.